CONTINUOUS IMPROVEMENT
Since 1992 we have been helping companies from several sectors to implement internationally recognised quality management systems (FORD Q1, ISO/TS 16949, ISO 9000, EFQM, etc.) Our expertise has built up an updated know-how that is very valuable for all those entrepreneurs and managers that want to be aware of the state of their processes and to improve them.
We have developed a methodology that allows us to check processes and activities on a basis of “effectiveness and efficiency”.
Effective processes have “hidden liabilities”, business inertias, traditional and low performance, and several other obstacles that harm their output.
Top management of big organisations are not aware of “hidden liabilities” as good global returns can cover them up.
Nevertheless, hidden liabilities are a serious concealed danger which have similar effects to woodworm, which causes widespread structural damage before you have realised it.
We must identify and track hidden liabilities for processes to be not only effective but also efficient.